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Please Read Before Posting!

 :: General :: Computers :: Support :: XP Support

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Please Read Before Posting!

Post by Van1lla on Wed Aug 06, 2008 4:20 am

SOFTWARE:

- Brand; program; version and build. If Service Packs are installed, mention these too.
- If the program produces an error, either upload a screenshot of the error message (ALT+PrtScrn), or literally quote
the error in your post at the forum (Preferred).

DRIVERS PROBLEMS:

- Brand and model of the hardware the driver is supposed to work with.
- Version of the driver.
- If the driver produces an error, either upload a screenshot of the error message (ALT+PrtScrn), or literally quote
the error in your post at the forum (Preferred).

OPERATING SYSTEM (OS):

- Version of the OS. If Service Packs are installed, mention these too.
- If the OS produces an error, either upload a screenshot of the error message (ALT+PrtScrn), or literally quote
the error in your post at the forum (Preferred).
- Were there recent crashes that could have caused this problem?
- Did you install new software recently? If this is the case: Which software? (Brand, version, build)
- Did you do any of the following:
- Run a scan with an updated anti-virus program?
- Run a scan with an updated anti-Trojan program?
- Run a scan with an updated root kit detection program? (This only for Windows NT, W2K and newer!)
- Run anti-spyware scans with at least two freshly updated anti-spyware programs? (If so, which ones?)
If any of these program found something, provide us with the information on what it/they found.

HARDWARE:

- Brand (if any), model and configuration of the system (including which OS, Service Packs etc.)
- Type of hardware you're having the problem with.
- Provide a description of the problem you encountered which is as exact as possible.
- If you don't know your hardware specifications use Belarc Advisor
it creates a detailed profile of the installed soft~ and hardware on your system, including Microsoft
Hotfixes, and displays the results in your Web browser. All of your PC profile information is kept private on
your own PC and is not sent to any web server. NOTE: When providing this information please remove any
licenses, listed in the results.

INCLUDING IMAGES IN YOUR POSTS:

If you want to know how to include images in your posts; all necessary information can be found in this excellent article by Zazula at: stickies
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